Data Deletion
Effective date: [to confirm]
You can remove the data Botella Aura holds about you in the ways below. Choose the one that matches what you want removed.
1. Facebook and Instagram data
From Facebook (no Aura sign-in needed):
- On Facebook, open Settings & privacy → Settings → Apps and websites.
- Find Botella Aura and choose Remove. Aura is notified, deletes its stored Facebook access token and stops publishing to your Pages and Instagram accounts.
- To have the data deleted as well, choose to send a data deletion request from the same screen. Aura deletes the Facebook & Instagram connection — the access token, your Facebook user ID, and the list of Pages and Instagram accounts — and gives you a confirmation code. You can check it at any time on the status page Facebook links you to.
From Aura (owners and admins): open Your tools in the dashboard, find Facebook & Instagram and select Disconnect. Aura asks Facebook to withdraw its access and deletes the stored token.
Posts already published to your Page or Instagram account stay there — delete them on Facebook or Instagram. Aura’s record of what it published (post IDs and links) stays in the workspace history until the workspace is deleted [to confirm: whether this record is also removed on a deletion request].
2. LinkedIn data
- In Aura, open Settings → Connections and select Disconnect on LinkedIn. Aura deletes the stored access token.
- You can also remove Aura’s access in LinkedIn: Settings → Data privacy → Permitted services.
3. WhatsApp data
- Send STOP to Aura’s WhatsApp number to stop all messages.
- Send Log out to unlink your number from your Aura account.
- Message text is deleted automatically after 90 days. To have your number and messages deleted sooner, email [to confirm: privacy contact email].
4. Your whole Aura account or workspace
Self-service deletion is not yet available in Aura. Email [to confirm: privacy contact email] from the address you sign in with, saying whether you want your personal account deleted or the whole workspace (workspace deletion must be requested by an owner). We will confirm the identity of the requester, delete the data and confirm when it is done.
Time to complete a request: [to confirm]. Data kept after deletion where the law requires it (for example billing records) and removal from backups: [to confirm].
5. More information
See the Privacy Policy for what Aura collects and how long it is kept.